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2025-2026 VENDOR ASSESSMENT

IDC MarketScape for AI-Enabled (PSA) ERP Applications

AI is quickly changing enterprise application purchases, and AI-enabled Professional Services Automation (PSA) and ERP software are now essential.
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INSIDE THE REPORT

Certinia named a Leader in AI-enabled Professional Services Automation (PSA) ERP Applications

This year, this comprehensive assessment named Certinia a Leader in AI-enabled PSA ERP. Download the free excerpt to see why we were recognized as a Leader and how our strengths lie in:

Visibility and AI enablement

Built for the future

Product road map

IDC Marketscape report

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The new IDC MarketScape: Worldwide AI-Enabled PSA ERP Applications 2025-2026 Vendor Assessment notes, “AI is quickly changing enterprise application purchases, and professional services automation (PSA) software is at the core of this change. IDC's May 2025 SaaSPath Survey finds 48.0% of organizations plan to invest in AI-powered PSA applications, while 22.0% plan to replace their current PSA applications if generative AI (GenAI) is not included in the next release.”

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Coleman Insights logo, Certinia customer
“Certinia reporting functionality is truly phenomenal. Now, with Certinia, the accounting team and executives alike can easily view all the data and reports they need in just a few clicks.”
— Eileen Genna, Vice President of Business Operations, Coleman Insights
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See how the services industry is operationalizing AI

Not ready for the full report? Read our latest blog post to see how Certinia leads the market in AI-enabled PSA and ERP. Learn how unifying services and finance on a single platform helps you stop guessing and start orchestrating.

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IDC MarketScape: Worldwide AI-Enabled PSA Applications 2025-2026 Vendor Assessment, #US50655623e, December 2025

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. The Capabilities score measures supplier product, go-to-market and business execution in the short-term. The Strategy score measures alignment of supplier strategies with customer requirements in a 3–5–year timeframe. Supplier market share is represented by the size of the icons.